Getting Started (11)
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How do I open a Paga account?
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How can I fund my Paga account?
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Can I have more than one Paga account?
My Account (14)
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what do i do if my account is compromised
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How To Close A paga Account
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Who can use the USSD (*242*14#) to receive a verification code?
P2P Money Transfer (18)
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What is send money?
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Who can I send money to?
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Can I send money from my Paga account to other countries?
Paga App (19)
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Is Paga app compatible with all device types?
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How do I change my password on Paga mobile App?
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Will I be charged more for transacting via the App?
my242 | *242# (11)
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Do I need to have airtime on my line to use Paga *242#?
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What is the cost of registering or creating Paga account via *242#?
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I registered earlier, how do I get my Pin?
Deposit to Bank (6)
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Which banks in Nigeria can I send money to?
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Can I cancel a 'deposit to bank' transaction?
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What information do I need to perform a deposit to bank transaction?
Uber on Paga (6)
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Do I need to have a Paga account to pay for an Uber ride?
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Do I need to fund my Paga account to pay for Uber rides?
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Can I pay for my Uber ride with my local debit card on Paga?
Paga Prepaid Naira Card (Physical Card) (26)
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What is a Paga prepaid card?
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What are the benefits of using a Paga prepaid card?
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Where can I use my card?
Paga Prepaid Naira Card (Virtual Card) (22)
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What is a Paga virtual prepaid card?
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How do I create a virtual Prepaid card?
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What type of virtual card available on the Paga app?
Paga Prepaid Dollar Card (Virtual Card) (26)
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What is Virtual Dollar Card?
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How do I create a Paga virtual Dollar card?
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How much does a Virtual Dollar card cost ?
Recurring Payment (20)
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What is Recurring Payment feature, and why should I use it?
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How is Recurring Payments different from one-time transactions?
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Are there any fees associated with using Recurring Payments?
BVN/NIN Revalidation (10)
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My account suddenly went back to KYC 0. What do I do?
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Why do I need to upgrade my account?
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Why was my account downgraded?
Manage Beneficiaries Feature (Paga App) (7)
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Why was the beneficiary management feature updated?
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How can I save a beneficiary?
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Can I toggle between phone contacts and saved beneficiaries?
Customer Due Diligence (CDD) Initiative ( Paga App ) (11)
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Why am I seeing a new form on my dashboard?
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Do I have to fill out the form?
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What details do I need to provide?
NIN Verification ( Paga App ) (12)
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Why do I need to verify my NIN during onboarding?
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How does the NIN verification process work?
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What should I do if my selfie does not match the NIN photo?