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Call: 07000007242 OR 012777160, WhatsApp: 08099227242
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Customer
Getting Started
11
How do I open a Paga account?
How can I fund my Paga account?
Can I have more than one Paga account?
Are there any subscription fees for using Paga services?
I created a Paga account online, however I did not receive a verification email?
See all 11 articles
My Account
12
Does Paga know my PIN, is it secure?
Is it ok to provide my account details such as username and password when asked?
How do I link another phone number to my Paga account?
My Paga account locked, what should I do?
What is the security image for?
See all 12 articles
P2P Money Transfer
18
What is send money?
Who can I send money to?
Can I send money from my Paga account to other countries?
Can I send money without a Paga account?
Can I cancel a send money transaction?
See all 18 articles
Paga App
19
Is Paga app compatible with all device types?
How do I change my password on Paga mobile App?
Will I be charged more for transacting via the App?
Can I sign in with two different Paga accounts on the same mobile device?
What do I do if I change my mobile device?
See all 19 articles
my242 | *242#
11
Do I need to have airtime on my line to use Paga *242#?
What is the cost of registering or creating Paga account via *242#?
I registered earlier, how do I get my Pin?
How do I know if transaction via *242# has been processed?
I don't know my *242# PIN, how do I reset it or get a new one?
See all 11 articles
International Remittance
8
What does IMTO stand for?
Can I receive money from other countries?
How are IMTO Transactions Processed to Paga?
Can a level 1 Paga user receive money from other countries?
Can I receive foreign currency?
See all 8 articles
Deposit to Bank
6
Which banks in Nigeria can I send money to?
Can I cancel a 'deposit to bank' transaction?
What information do I need to perform a deposit to bank transaction?
Will the recipient of a deposit to bank transaction receive a message from Paga?
Will I receive alerts after a successful transaction?
See all 6 articles
Uber on Paga
6
Do I need to have a Paga account to pay for an Uber ride?
Do I need to fund my Paga account to pay for Uber rides?
Can I pay for my Uber ride with my local debit card on Paga?
Do I get charged FX rates when I use my card on Paga for my Uber ride?
What if there’s no internet access at the end of my ride?
See all 6 articles
Cardless ATM Withdrawal
5
Can I use my ATM withdrawal code at an agent?
Which Bank ATMs are available for cardless withdrawal?
Do I pay extra for ATM withdrawal?
What happens if my transaction is successful but ATM does not dispense cash?
How to withdraw cash from Paga via an Agent:
Investment (Wealth.ng)
24
What Is Wealth.ng?
What can I do with Wealth.ng on Paga?
How does Wealth.ng work?
Who are the owners of Wealth.ng?
What are the benefits of using Wealth.ng?
See all 24 articles
Contact Channel
2
What are Paga support hours?
Where is Paga office located?
Consumer Transaction Fee
1
Customer Price List
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