Safe Agent User Administration Practices

Safe Agent User Administration Practices

How can I keep my agent account login credentials safe?
DO NOT share your administrative password with your agency tellers; you can create their own teller accounts using the “user management” feature on the agent...
Sun, 8 Apr, 2018 at 8:24 AM
How do I know if I’m accessing the genuine Paga site?
Always log into your account directly by typing the following URL in your web browser www.mypaga.com. By typing directly into your browser instead of followi...
Sun, 8 Apr, 2018 at 8:26 AM
How can I safely download and access the Agent Android App?
Only existing registered agents can log into their account(s)   Always download the app from Google play store and not by clicking on random links sent to yo...
Sun, 8 Apr, 2018 at 8:28 AM
Is it safe to transact from a public device or business centers?
If you are using a public computer or a device that does not belong to you to perform a transaction, you will be prompted to verify the computer or device, o...
Sun, 8 Apr, 2018 at 8:29 AM
If I misplace my working device, what do I do?
In the event your laptop, phone or working device is stolen or misplaced, kindly call into our customer service immediately to put your account on hold. Plea...
Sun, 8 Apr, 2018 at 8:31 AM
How can I protect my agency from losing cash funds to theft?
Always keep excess cash securely locked away in a cash safety deposit box in your outlet.   Always deposit bulk cash at the bank   Endeavour to accept withdr...
Sun, 8 Apr, 2018 at 8:32 AM
How can I protect my e-float from theft and misuse?
There should be a daily transaction reconciliation performed on agent account activities, to allow early detection of any irregularities. This can be achieve...
Sun, 8 Apr, 2018 at 8:34 AM
Tips on creating a strong password?
These tips make it difficult for others to guess your password and help you to protect your account.   Your password should have a minimum of 8 characters an...
Sun, 8 Apr, 2018 at 8:35 AM
Tips on teller recruitment and management?
Always ensure to do a proper screening and background check before hiring a teller.   Always request tellers to provide at least two guarantors, which will b...
Sun, 8 Apr, 2018 at 8:36 AM