Safe Agent User Administration Practices
Safe Agent User Administration Practices
DO NOT share your administrative password with your agency tellers; you can create their own teller accounts using the “user management” feature on the agent...
Sun, 8 Apr, 2018 at 8:24 AM
Always log into your account directly by typing the following URL in your web browser www.mypaga.com. By typing directly into your browser instead of followi...
Sun, 8 Apr, 2018 at 8:26 AM
Only existing registered agents can log into their account(s) Always download the app from Google play store and not by clicking on random links sent to yo...
Sun, 8 Apr, 2018 at 8:28 AM
If you are using a public computer or a device that does not belong to you to perform a transaction, you will be prompted to verify the computer or device, o...
Sun, 8 Apr, 2018 at 8:29 AM
In the event your laptop, phone or working device is stolen or misplaced, kindly call into our customer service immediately to put your account on hold. Plea...
Sun, 8 Apr, 2018 at 8:31 AM
Always keep excess cash securely locked away in a cash safety deposit box in your outlet. Always deposit bulk cash at the bank Endeavour to accept withdr...
Sun, 8 Apr, 2018 at 8:32 AM
There should be a daily transaction reconciliation performed on agent account activities, to allow early detection of any irregularities. This can be achieve...
Sun, 8 Apr, 2018 at 8:34 AM
These tips make it difficult for others to guess your password and help you to protect your account. Your password should have a minimum of 8 characters an...
Sun, 8 Apr, 2018 at 8:35 AM
Always ensure to do a proper screening and background check before hiring a teller. Always request tellers to provide at least two guarantors, which will b...
Sun, 8 Apr, 2018 at 8:36 AM