My Account

Does Paga know my PIN, is it secure?
No. Paga does not know your PIN. Your PIN is created by you and should be known by only you. Paga will never ask you for verbal or written authentication of ...
Mon, 2 Apr, 2018 at 3:02 PM
Is it ok to provide my account details such as username and password when asked?
Under no circumstances should a customer provide anyone, even member of Paga, with login information i.e. username and password. We will never require you to...
Mon, 2 Apr, 2018 at 3:03 PM
How do I link another phone number to my Paga account?
To link another phone number to your Paga account, simply follow the steps below: Log into your account via the web On the side menu, under "My Paga...
Tue, 26 Jan, 2021 at 8:32 AM
My Paga account locked, what should I do?
We take security very seriously and will lock an account when we identify a security risk such as multiple failed logins, or potentially fraudulent account ...
Fri, 13 Sep, 2019 at 1:33 PM
What is the security image for?
The security image is an additional step in securing your Paga account. It is displayed to show you the site you are entering is the genuine Paga website. I...
Mon, 2 Apr, 2018 at 3:07 PM
I forgot my username. What should I do?
If you've forgotten your username, you can also log in with your phone number or email address. If you can't remember any of these, give us a call on...
Tue, 26 Jan, 2021 at 8:40 AM
I forgot my password. What should I do?
Click the log in button. Below the buttons, you'll see a forgotten password link. Follow the instructions and you'll be able to reset your password.
Tue, 26 Jan, 2021 at 8:40 AM
I can't remember the answer to my security question. What should I do?
For security reasons, please give us a call on 0700 000 PAGA ( 0700 000 7242) for retrieval.
Thu, 18 Feb, 2021 at 1:11 PM
What is a Device Verification code?
This is the second layer of security to prevent an unauthorized user from gaining access to your account. The verification process allows you to access your...
Fri, 15 Jan, 2021 at 3:55 PM
How can I receive a verification Code?
You can receive the verification code via SMS or Email Address.
Fri, 15 Jan, 2021 at 3:56 PM