NIN Verification ( Paga App )

Why do I need to verify my NIN during onboarding?
We use your NIN (National Identification Number) to confirm your identity by matching it with the government database. This helps us follow regulations and ...
Thu, 2 Oct, 2025 at 10:55 AM
How does the NIN verification process work?
The updated process has four simple steps: ID validation – We confirm your NIN with the national database. Selfie Capture – You snap a photo of yourself....
Thu, 2 Oct, 2025 at 10:55 AM
What should I do if my selfie does not match the NIN photo?
You will be prompted to re-enter your NIN and submit a new selfie. You have a maximum of three (3) attempts before the system locks you out for 24 hours.
Thu, 2 Oct, 2025 at 10:55 AM
What if my phone number does not match the one linked to my NIN?
You will be asked to input the correct phone number linked to your NIN. You also have three (3) attempts to correct before the process is paused, and you’ll...
Thu, 2 Oct, 2025 at 10:59 AM
What if I no longer have access to the phone number linked to my NIN?
You will need to visit the nearest NIMC enrollment center to update your phone number on the NIN database. Once it’s updated, you can restart the verificati...
Thu, 2 Oct, 2025 at 10:59 AM
What is SMILE ID and why is it used?
SMILE ID is a third-party identity verification tool that checks your NIN and biometric data against the Nigerian government's identity database (NIMC).
Thu, 2 Oct, 2025 at 11:00 AM
Can I sign up from outside Nigeria?
Yes! You can register from 146+ countries. Just select your country and use a phone number with the correct country code.
Thu, 2 Oct, 2025 at 11:00 AM
What happens after successful verification?
Once verified, you can finish setting up your profile and choose your Pagatag. We also log your verification receipt on our admin portal.
Thu, 2 Oct, 2025 at 11:00 AM
What happens if I exhaust all attempts for verification?
If you use all your attempts for selfie or phone verification, you’ll be locked out for 24 hours before you can try again.
Thu, 2 Oct, 2025 at 11:00 AM
Can I use someone else’s NIN to sign up?
No. Your NIN must belong to you. Using another person’s NIN is against our policy.
Thu, 2 Oct, 2025 at 11:00 AM