Customer Due Diligence (CDD) Initiative ( Paga App )
This form is part of our Customer Due Diligence (CDD) process to improve your account security and personalize your experience. It helps us verify your iden...
Thu, 2 Oct, 2025 at 10:53 AM
Yes, completing the form is required to meet regulatory requirements and keep your account secure. The good news? You only need to do this once—for either y...
Thu, 2 Oct, 2025 at 10:53 AM
The form will ask for basic professional information, including: Your industry Organization name Type of employment Occupation Monthly or annual incom...
Thu, 2 Oct, 2025 at 10:53 AM
Yes. Your details are securely stored and used only for verification, transaction monitoring, and offering you a better experience. We follow strict data pr...
Thu, 2 Oct, 2025 at 10:53 AM
This helps us understand your financial activity better and spot anything unusual. It also lets us tailor services to your needs. Rest assured, your informa...
Thu, 2 Oct, 2025 at 10:53 AM
You may experience limited access to certain features until the update is complete. It is a critical part of our security measures.
Thu, 2 Oct, 2025 at 10:54 AM
Yes! You can update your details through the app (in your profile settings)
Thu, 2 Oct, 2025 at 10:54 AM
Only authorized teams responsible for account verification and monitoring can access your information. We never share your data externally without your cons...
Thu, 2 Oct, 2025 at 10:54 AM
Try refreshing the app or logging out and logging back in. If the issue persists, contact customer support for assistance.
Thu, 2 Oct, 2025 at 10:54 AM
Yes, it complements our existing KYC process by adding deeper profiling for enhanced security and service personalization.
Thu, 2 Oct, 2025 at 10:54 AM