Paga

Getting Started (Agent) 9

• How do I become an agent?
• How much does it cost to sign up as Paga agent?
• What are the benefits of becoming an agent?
• As a newly registered Paga agent, how much do I need have in agent account as startup capital?
• How do I fund my agent account?

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Guide To Agent Transaction - Online 6

• Deposit to Bank
• Bill Pay
• Deposit to Paga (Accept Deposit)
• Withdraw from Paga (Accept Withdrawal)
• Withdraw from Bank

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Agent Money Insurance 14

• What is money insurance?
• How much do I pay annually for money insurance?
• How Do I Renew My Money Insurance
• What does N6,500 annual premium money insurance cover?
• When I file a claim, I hope the insurer would not make up excuses not to pay me?

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Agent Life Insurance 7

• What is Agent life insurance?
• What does Life Insurance cover?
• How long is the life insurance scheme?
• How much do I pay annually for the life insurance?
• Can I increase my life insurance annual premium?

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AVS 25

• What is AVS?
• What do I benefit from AVS?
• Who can do AVS?
• As a Paga agent, how do I register for AVS?
• Will I be charged when I opt in for AVS?

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Fee, Commission and Bonus 4

• How are commissions paid to Paga agent?
• What do I do if my commission is not paid?
• How do I monitor my commission?
• Do I earn commission on accept deposit transaction?

Agent Android App 8

• Where can I download the Agent Android app?
• What agent features are available on the Agent Android app?
• How do I print receipt from the Agent app?
• Can my tellers use the same app I use to login?
• Can I access my emergency float on the Agent app?

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Agent User Management (Teller) 9

• What is Agent User Management?
• What is the role of teller?
• What do I do to get agent user management tool?
• How do I create a teller?
• Can I use my existing phone number to create a teller account?

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Agent Categorization 5

• How are Paga agents Categorized?
• Who is a Retailer?
• Who is a Star?
• Who is a Superstar?
• Who is a Megastar?

Safe Agent User Administration Practices 9

• How can I keep my agent account login credentials safe?
• How do I know if I’m accessing the genuine Paga site?
• How can I safely download and access the Agent Android App?
• Is it safe to transact from a public device or business centers?
• If I misplace my working device, what do I do?

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Paga Aggregator 1

• Guidelines For Aggregators & Sub-agents

POS 6

• As a registered Paga agent am I entitled to a POS?
• Is there a limit on POS withdrawal?
• What type of ATM cards can be used on the POS Terminal?
• What Happens When a POS Transaction is Performed and the Agent did not Receive Value?
• What Happens When a Transaction is Performed and the Agent Received Value but a Receipt was not Generated?

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