Manage Beneficiaries Feature (Paga App)
The Manage Beneficiaries feature on the Paga App was updated to enhance user experience, streamline frequent transactions, and increase overall retention. Below are frequently asked questions (FAQs) to help users understand and navigate this feature with ease.
We updated the feature to improve user retention and enhance transaction efficiency. Many users either didn’t understand how to use the feature or found it ...
Thu, 2 Oct, 2025 at 10:52 AM
There are two ways to save a beneficiary: Via NUBAN (Bank Account Number): During a "Send Money" transaction, toggle the "Save as Beneficia...
Thu, 2 Oct, 2025 at 10:52 AM
Yes. During a transaction, tap on the “Contacts/Beneficiaries” button to toggle between your synced phone contacts and manually saved account number benefic...
Thu, 2 Oct, 2025 at 10:52 AM
From the dashboard of the Paga app: Tap the More icon. Select Manage Beneficiaries. View all saved account numbers and manage them accordingly.
Thu, 2 Oct, 2025 at 10:52 AM
To delete a beneficiary: Navigate to the Manage Beneficiaries page. Swipe left on the beneficiary you want to remove. Tap the Cancel icon. Confirm by s...
Thu, 2 Oct, 2025 at 10:52 AM
The Following improvements were made: Simplified beneficiary management flow. Reduced load times on the beneficiaries page. More intuitive toggling b...
Thu, 2 Oct, 2025 at 10:52 AM
Increased usage of the beneficiary feature. Higher volume of repeated transactions. Improved customer satisfaction and app retention.
Thu, 2 Oct, 2025 at 10:53 AM