KYC simply means ‘know your customer’, it’s a process through which we identify you so that you can do different levels of transactions on Paga. This is required by CBN regulations.


The 3 KYC levels on Paga are:

KYC
Daily Transaction Limit
Balance Limit
KYC 1
N50,000
N300,000
KYC 2
N200,000
N500,000
KYC 3
N5,000,000
Unlimited


To upgrade your KYC level, simply follow below steps for self upgrade;

  • Login to your Paga account
  • On your dashboard, click on remove transaction limits
  • Insert your BVN
  • Click on confirm my identity

    Your account would be upgraded to KYC 3 upon successful.


If you have issues performing self upgrade, simply send the following requirements to kyc@mypaga.com for manual upgrade.

  • Full Name
  • Phone number
  • Date and place of birth
  • Sex
  • Home Address 
  • Documentary evidence of address (required for KYC 3 upgrades only)
  • ID card and ID number (Current International Passport, Current Driving Licence or National Identity Card.
  • Scan copy of passport photograph
  • BVN (Bank Verification Number)