KYC simply means ‘know your customer’, it’s a process through which we identify you so that you can do different levels of transactions on Paga. This is required by CBN regulations.


The 3 KYC levels on Paga are:


KYC
Daily Transaction Limit
Balance Limit
KYC 1
N50,000
N300,000
KYC 2
N200,000
N500,000
KYC 3
N5,000,000
Unlimited


To upgrade your KYC level, simply download Paga mobile app from Google play store for Android device or App store for IOS device 


For Android device click here


For IOS device click here


After downloading the Paga mobile app, follow the steps below

  •  log in with your phone number and password

  • Click on unlock transaction limits

  • Upload your selfie, valid means of Identity and proof of address (recent PHCN, Waste or Water bill). 


Our team will review your document and provide a response. 


If you experience any difficulty upgrading your account to a higher KYC level via the Paga mobile App, kindly send the following requirements to kyc@mypaga.com

  • Full Name

  • Phone number

  • Date and place of birth

  • Sex

  • Home Address 

  • Documentary evidence of address (utility bill, Lease/Rental Agreement, Property Document/Government Document) (required for KYC 3 upgrades only)

  • ID card and ID number (Current International Passport, Current Driving Licence or National Identity Card, Voters card)

  • Scan copy of passport photograph

  • BVN (Bank Verification Number)